Shipping and Return

U.S. Domestic

We offer free standard shipping for all orders, expedited shipping (USPS Priority Mail) for $49.99 and up.

All other available shipping methods/fee will be calculated automatically when checking out.

If you see two shipping methods are the same but one says free, the other has charge. They are the same, please pick the free one and refer to the other one for delivery time because it calculates automatically based on your address.

 

International

All international shipping are calculated automatically.

 

Return

We offer free 30 days return and full money back.

Before starting a return, we suggest to email us first at: service@ilumen.us, or text us at +01-678-744-5448. Please provide your order number.

 

Replacement and Exchange

For replacement/exchange request, we will ship your replacement first, you can return your old purchase at a later time.

If you are not using our automatic return process, please keep and provide us the return tracking number.